Firstclass technical service

To be covered at all times

Technical services

Technical assistance
Our IT maintenance and support system allows us to offer an immediate response to avoid unnecessary stops in your production lines. 98% of the incidents are solved in the first visit of our technical service.
Spare parts
Our equipments are delivered with a list of recommended spare parts and we have stock for immediate delivery of these parts. All the components are market standards to facilitate the accessibility of our customers to the spare parts and reduce downtimes.

All our equipments are manufactured with materials and components of high resistance to maximize its useful life and our technicians will always use original spareparts of proven quality. Most of these equipments have a modular construction and different options that allow us to offer great flexibility and ease of maintenance, maximizing productivity and optimizing efficiency.
Installation and commissioning
Our automatic labeling equipment is designed for an easy and fast start-up included in the price. An adequate start-up by approved and qualified technicians will guarantee efficient operation in the shortest time.

Equipment updating
If you have automatic labeling equipment that does not meet your needs, obsolete equipmentS or equipments that need to improve performance, contact our specialists and we will study your project to advise you on the best solution.
Training
The training of your personnel in the handling of labeling equipment is a matter of vital importance. Our machines include an on-site training and training service for the people responsible for handling them.

We offer complete operating manuals, easy to follow. moreover our labeling management softwares offer an intuitive and simple operation.

All our distributors and partners also receive regular training in the installation, maintenance and repair of our automatic labeling equipment.
Maintenance agreement
We have multiples contract formats for technical service and maintenance agreements to adapt your needs. From the telephone and email service, corrective technical assistance, care and preventive service and all-included technical assistance contract.

Calidad de servicio

El servicio técnico que ofrecen nuestros distribuidores, tanto de instalación como de mantenimiento, atención técnica, reparación y venta de repuestos, es una de las más importantes ventajas con las que contamos.

La experiencia de nuestros equipos técnicos, unida a la formación constante que reciben, han contribuido a ganarnos la confianza de todos nuestros clientes.

Garantía

Todos los equipos de etiquetado son suministrados con una garantía mínima de 12 meses, para los componentes que no sean de desgaste y la mano de obra, asegurando de esta forma una total tranquilidad para nuestros clientes.

3.000 sq. meters

dedicadas a la fabricación de equipos

12 month warranty

in components and labor

98% of technical incidents

solved in the first visit

Operation 24/7

Equipments design for working without rest

Efficient technology.

Cost-effective labeling equipment, ecological, profitable with an usefull life longer in the most demanding working conditions.